Privacy Policy

1. Introduction

Welcome to ViralNote ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to create, search, and share content clips.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Content you upload (videos, audio files, and associated metadata)
• Clips and snippets you create using our platform
• Payment information when you subscribe to our services
• Communications with our support team

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Usage data (how you interact with the platform)
• Device information (device type, operating system, browser type)
• IP address and location data
• Cookies and similar tracking technologies
• Analytics data about which clips perform best

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Using AI to analyze and suggest the best clips from your content
• Enabling search functionality across your content library
• Sending you service-related communications
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our platform
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our platform (e.g., cloud storage, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to processing of your information
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at privacy@viralnote.app.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may limit some functionality of our platform.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take steps to ensure your information receives adequate protection.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you cancel your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@viralnote.app

Address: ViralNote Privacy Team